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LIB-COM-008 — What is your data retention policy?

Last reviewed Feb 16, 2026 (6 months ago). Reuse count: 0.

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Answer

Canonical answer maintained by the knowledge admin. Used by AI drafting to seed RFP draft v1.

Customer data is retained for the contract term plus a 30-day grace period for export. After grace, data is permanently deleted within 30 days. Retention overrides for legal hold are available on Enterprise.

Metadata

Category: Compliance
Status: Approved
Freshness: Aging
Freshness policy: 12 months
Last reviewed: Feb 16, 2026
Author: Rachel Murphy
Reuse count: 0
Times drafted from: 1

Used by drafts (1)

RFP questions that drafted from this library entry.

Q-2031-C05What is your data retention policy?

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