VOL IV · Nº 207FRIDAY · MAY 15 · 20261 FLAG OPEN
The RFPRoom Quarterly
Pinegate Software · published by uStack
RFP · Tidewater Insurance

RFP-2060 — Tidewater Insurance claims workflow

Q-2060 (security category) cannot finalize without security reviewer sign-off (SCN-EDGE-002).

Status
In progress
Manager Marcus Sterling
Questions approved
16 / 28
12 still need approval
Due
Jun 20, 2026
overdue 64 days
Account
Tidewater Insurance
Tidewater Insurance claims ops
AI drafting + library reuse
On import, the proposal manager clicked "AI draft answers". 32 of 42 questions matched library entries verbatim or with minor edits; 10 were assigned to human authors. Each AI draft emits an ai_draft_created audit row.
Drafted
28
From library
28
Human authored
0
Reviewer chain
SE → security → legal → exec
Questions (28)
Grouped by category. Click a code to open the question detail.
Security · 8 questions
  • Q-2060Describe your insider threat program and how customer-data access is restricted.Awaiting security review
  • Q-2060-S02Describe your incident response process.Approved
  • Q-2060-S03Are you SOC 2 Type II certified?Approved
  • Q-2060-S04Do you support SAML SSO?Approved
  • Q-2060-S05What is your penetration testing cadence?Approved
  • Q-2060-S06How is MFA enforced for admin actions?Approved
  • Q-2060-S07How are administrative actions logged?Approved
  • Q-2060-S08What is your network segmentation model?Approved
Technical · 10 questions
  • Q-2060-T09How do you handle large attachments?Approved
  • Q-2060-T10Do you have a sandbox environment?Approved
  • Q-2060-T11What is your release cadence?Approved
  • Q-2060-T12Do you support custom fields?Approved
  • Q-2060-T13Describe your audit/event stream.Approved
  • Q-2060-T14Do you support Slack notifications?Approved
  • Q-2060-T15Describe your deployment architecture.Approved
  • Q-2060-T16Do you offer multi-region failover?Approved
  • Q-2060-T17What is your published uptime SLA?In Review
  • Q-2060-T18Do you have a public API?In Review
Pricing · 4 questions
  • Q-2060-P19How is your pricing structured?In Review
  • Q-2060-P20Are there volume discounts available?In Review
  • Q-2060-P21What is included in the Enterprise tier?In Review
  • Q-2060-P22Are price increases capped at renewal?In Review
Compliance · 6 questions
  • Q-2060-C23Do you support EU data residency?In Review
  • Q-2060-C24Are you HIPAA compliant?In Review
  • Q-2060-C25What is your data retention policy?In Review
  • Q-2060-C26How are sub-processors managed?In Review
  • Q-2060-C27Do you have a current SOC 2 report?In Review
  • Q-2060-C28How do you handle data subject requests?In Review
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