expired (8)
Older than 18 months — block reuse, require admin refresh.
| Code | Category | Question | Last reviewed | Age |
|---|
| LIB-ESG-018 | ESG | Additional esg answer reference 18 | Oct 16, 2024 | Expired 22m |
| LIB-SUP-018 | Support | Additional support answer reference 18 | Oct 16, 2024 | Expired 22m |
| LIB-TEC-018 | Technical | What is your release cadence? | Oct 16, 2024 | Expired 22m |
| LIB-COM-018 | Compliance | Additional compliance answer reference 18 | Oct 16, 2024 | Expired 22m |
| LIB-LEG-018 | Legal | Additional legal answer reference 18 | Oct 16, 2024 | Expired 22m |
| LIB-PRI-018 | Pricing | Additional pricing answer reference 18 | Oct 16, 2024 | Expired 22m |
| LIB-IMP-018 | Implementation | Additional implementation answer reference 18 | Oct 16, 2024 | Expired 22m |
| LIB-SEC-018 | Security | What is your DR posture? | Oct 16, 2024 | Expired 22m |
stale (9)
Stale 12-18 months — SE must override + reason to reuse.
| Code | Category | Question | Last reviewed | Age |
|---|
| LIB-SUP-017 | Support | Additional support answer reference 17 | Mar 16, 2025 | Stale 17m |
| LIB-SEC-017 | Security | Describe your backup strategy. | Mar 16, 2025 | Stale 17m |
| LIB-PRI-017 | Pricing | Additional pricing answer reference 17 | Mar 16, 2025 | Stale 17m |
| LIB-TEC-017 | Technical | Do you have a sandbox environment? | Mar 16, 2025 | Stale 17m |
| LIB-117 | Technical | What is your maximum recommended throughput? | Mar 16, 2025 | Stale 17m |
| LIB-IMP-017 | Implementation | Additional implementation answer reference 17 | Mar 16, 2025 | Stale 17m |
| LIB-LEG-017 | Legal | Additional legal answer reference 17 | Mar 16, 2025 | Stale 17m |
| LIB-ESG-017 | ESG | Additional esg answer reference 17 | Mar 16, 2025 | Stale 17m |
| LIB-COM-017 | Compliance | Additional compliance answer reference 17 | Mar 16, 2025 | Stale 17m |
aging (184)
Aging 6-12 months — flag for knowledge admin review.
| Code | Category | Question | Last reviewed | Age |
|---|
| LIB-PRI-001 | Pricing | How is your pricing structured? | Sep 16, 2025 | Aging 11m |
| LIB-SEC-006 | Security | What is your incident response process? | Sep 16, 2025 | Aging 11m |
| LIB-SEC-011 | Security | How is access reviewed? | Sep 16, 2025 | Aging 11m |
| LIB-SEC-016 | Security | How are secrets managed? | Sep 16, 2025 | Aging 11m |
| LIB-SEC-021 | Security | Do you support IP allow-listing? | Sep 16, 2025 | Aging 11m |
| LIB-SEC-026 | Security | Additional security answer reference 26 | Sep 16, 2025 | Aging 11m |
| LIB-TEC-001 | Technical | Describe your deployment architecture. | Sep 16, 2025 | Aging 11m |
| LIB-TEC-006 | Technical | What webhooks are supported? | Sep 16, 2025 | Aging 11m |
| LIB-TEC-011 | Technical | Do you support HubSpot? | Sep 16, 2025 | Aging 11m |
| LIB-TEC-016 | Technical | Describe your search capabilities. | Sep 16, 2025 | Aging 11m |
| LIB-TEC-021 | Technical | Do you have an event/audit stream? | Sep 16, 2025 | Aging 11m |
| LIB-TEC-026 | Technical | Additional technical answer reference 26 | Sep 16, 2025 | Aging 11m |
| LIB-SEC-001 | Security | How is customer data encrypted at rest? | Sep 16, 2025 | Aging 11m |
| LIB-PRI-006 | Pricing | Do you offer payment terms? | Sep 16, 2025 | Aging 11m |
| LIB-PRI-011 | Pricing | Are price increases capped at renewal? | Sep 16, 2025 | Aging 11m |
| LIB-PRI-016 | Pricing | Additional pricing answer reference 16 | Sep 16, 2025 | Aging 11m |
| LIB-PRI-021 | Pricing | Additional pricing answer reference 21 | Sep 16, 2025 | Aging 11m |
| LIB-PRI-026 | Pricing | Additional pricing answer reference 26 | Sep 16, 2025 | Aging 11m |
| LIB-COM-001 | Compliance | Are you GDPR compliant? | Sep 16, 2025 | Aging 11m |
| LIB-COM-006 | Compliance | Are you FedRAMP authorized? | Sep 16, 2025 | Aging 11m |
| LIB-COM-011 | Compliance | How do you handle data subject requests? | Sep 16, 2025 | Aging 11m |
| LIB-COM-016 | Compliance | Schrems II — Standard Contractual Clauses? | Sep 16, 2025 | Aging 11m |
| LIB-COM-021 | Compliance | Additional compliance answer reference 21 | Sep 16, 2025 | Aging 11m |
| LIB-COM-026 | Compliance | Additional compliance answer reference 26 | Sep 16, 2025 | Aging 11m |
| LIB-ESG-001 | ESG | Do you publish an ESG report? | Sep 16, 2025 | Aging 11m |
| LIB-ESG-006 | ESG | Do you have an ethical AI policy? | Sep 16, 2025 | Aging 11m |
| LIB-ESG-011 | ESG | Do you offer employee equity? | Sep 16, 2025 | Aging 11m |
| LIB-ESG-016 | ESG | Additional esg answer reference 16 | Sep 16, 2025 | Aging 11m |
| LIB-ESG-021 | ESG | Additional esg answer reference 21 | Sep 16, 2025 | Aging 11m |
| LIB-ESG-026 | ESG | Additional esg answer reference 26 | Sep 16, 2025 | Aging 11m |
fresh (40)
Fresh <6 months — current.
| Code | Category | Question | Last reviewed | Age |
|---|
| LIB-LEG-007 | Legal | Do you allow assignment? | Mar 16, 2026 | Fresh 5m |
| LIB-SEC-027 | Security | Additional security answer reference 27 | Mar 16, 2026 | Fresh 5m |
| LIB-PRI-027 | Pricing | Additional pricing answer reference 27 | Mar 16, 2026 | Fresh 5m |
| LIB-LEG-002 | Legal | What is your liability cap? | Mar 16, 2026 | Fresh 5m |
| LIB-ESG-027 | ESG | Additional esg answer reference 27 | Mar 16, 2026 | Fresh 5m |
| LIB-ESG-022 | ESG | Additional esg answer reference 22 | Mar 16, 2026 | Fresh 5m |
| LIB-TEC-002 | Technical | Do you offer multi-region failover? | Mar 16, 2026 | Fresh 5m |
| LIB-SEC-002 | Security | How is data encrypted in transit? | Mar 16, 2026 | Fresh 5m |
| LIB-SUP-012 | Support | Do you have user groups? | Mar 16, 2026 | Fresh 5m |
| LIB-SEC-012 | Security | Do you support customer-managed encryption keys? | Mar 16, 2026 | Fresh 5m |
| LIB-ESG-012 | ESG | What is your volunteering / community policy? | Mar 16, 2026 | Fresh 5m |
| LIB-TEC-007 | Technical | Do you support SCIM? | Mar 16, 2026 | Fresh 5m |
| LIB-PRI-022 | Pricing | Additional pricing answer reference 22 | Mar 16, 2026 | Fresh 5m |
| LIB-ESG-007 | ESG | Do you have a supplier code of conduct? | Mar 16, 2026 | Fresh 5m |
| LIB-ESG-002 | ESG | What is your carbon footprint? | Mar 16, 2026 | Fresh 5m |
| LIB-IMP-022 | Implementation | Additional implementation answer reference 22 | Mar 16, 2026 | Fresh 5m |
| LIB-TEC-012 | Technical | Do you support Slack? | Mar 16, 2026 | Fresh 5m |
| LIB-IMP-027 | Implementation | Additional implementation answer reference 27 | Mar 16, 2026 | Fresh 5m |
| LIB-COM-027 | Compliance | Additional compliance answer reference 27 | Mar 16, 2026 | Fresh 5m |
| LIB-SUP-007 | Support | Do you have a status page? | Mar 16, 2026 | Fresh 5m |
| LIB-PRI-002 | Pricing | Are there volume discounts? | Mar 16, 2026 | Fresh 5m |
| LIB-SEC-022 | Security | How is MFA enforced? | Mar 16, 2026 | Fresh 5m |
| LIB-COM-022 | Compliance | Additional compliance answer reference 22 | Mar 16, 2026 | Fresh 5m |
| LIB-SUP-027 | Support | Additional support answer reference 27 | Mar 16, 2026 | Fresh 5m |
| LIB-LEG-012 | Legal | Confidentiality terms? | Mar 16, 2026 | Fresh 5m |
| LIB-COM-012 | Compliance | Are you CCPA compliant? | Mar 16, 2026 | Fresh 5m |
| LIB-TEC-022 | Technical | Describe your observability story. | Mar 16, 2026 | Fresh 5m |
| LIB-PRI-007 | Pricing | Are there setup or onboarding fees? | Mar 16, 2026 | Fresh 5m |
| LIB-COM-007 | Compliance | Do you have a SOC 2 report? | Mar 16, 2026 | Fresh 5m |
| LIB-COM-002 | Compliance | Where is data stored? | Mar 16, 2026 | Fresh 5m |